Frequently Asked Questions
Everything you need to know about your ergonomic comfort and order details.
What is the standard shipping time for Sihoo chairs?
Most orders are processed within 1-2 business days. Depending on your location, delivery typically takes between 3 to 7 business days via our standard ground shipping partners.
Do Sihoo chairs come with a warranty?
Yes, we offer a comprehensive 3-year warranty on all our ergonomic chairs, covering manufacturing defects and functional failures under normal use conditions.
What is your return policy if I am not satisfied?
We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return the product in its original packaging within 30 days for a full refund.
Is assembly difficult for the ergonomic office chairs?
Not at all. Each chair comes with a detailed instruction manual and all necessary tools. Most customers find they can complete the assembly process within 15 to 20 minutes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna or Affirm to make your purchase easier.
How do I adjust my chair for the best ergonomic support?
To achieve optimal posture, adjust the seat height so your feet are flat on the floor and set the lumbar support to fit the natural curve of your lower back. Detailed adjustment guides are included with every model.