Returns & Exchanges
At Sihoo, we want you to be completely satisfied with your ergonomic seating experience, which is why we offer a 30-day return window for all home office furniture. If your new chair doesn't perfectly support your posture, our team is here to help you find the right solution or facilitate a full refund.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and the reason for your return.
Prepare for Shipping
Disassemble the furniture and pack it securely in its original packaging to ensure the item is protected during transit.
Ship the Item
Affix the provided return shipping label to the box and drop it off at the designated carrier location.
Inspection and Refund
Once our warehouse receives and inspects the item for damages, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing